Access TEC pioneering at #ITEC2025

2​6 February 2025

Access Technology Enabled Care (TEC) are delighted, once again, to be a headline sponsor for #ITEC2025 hosted by TSA at the International Conference Centre (ICC) in Birmingham. The conference promises to be another step on our collective journey towards transforming care and support, both in and out of the home, enabling more preventative, personalised, joined up services, improving outcomes and increasing efficiencies at scale.

We are part of Access Health, Support and Care (HSC) which provides services, across the continuum of care and support, to ICB’s, NHS Trusts, Local Authorities, Housing Providers, Care providers, the private and voluntary sectors. We are encouraged by the three big strategic shifts flagged by the Health and Social Care Secretary- from hospital to community, from analogue to digital and from sickness to prevention. Rhetoric is now starting to translate into policy, for example, Better Care Fund Framework 2025-26.

This year’s conference title of Transforming Lives through Digital Innovation: Unlocking Insights, Building Knowledge, Improving Outcomes addresses all three challenges.

The key conference key themes are:

From Analogue to Digital – Leading the Transformation

With the recent publication of the Telecare National Action Plan we will be sharing how Access TEC services can support the Governments ambition to future proof telecare services rather than just ensuring continuity of existing operational functionality. The report notes that future proofing will lay the foundations for a next generation telecare service that is both personalised and preventative.

Harnessing the Power of Data for Proactive and Preventative Care

The new Commission launched by ADASS and TSA sets out to provide a comprehensive blueprint for Local Authorities to leverage the potential of digital technology, data, and innovation in transforming care delivery. At its core, the blueprint seeks to create a vision for the widespread adoption of proactive and preventative care services.

This is a unique opportunity for the TEC sector to come together as one and to collaborate with partners and stakeholders to address the real challenges faced across the country ranging from individual to central government levels.

The vision includes supporting the integration of proactive and preventative services across local care systems. The opportunity to join up and integrate services is a key part of any digital transformation. The benefits are widespread from enabling users to only tell their story once to enabling care professionals to make better decisions based on insights and a more person-centred view of the individual. We have already completed our first step by enabling preventative alerts from Access Assure to be delivered directly to domiciliary care workers in the community. The right information, to the right person, in the right place and at the right time. We want to go further, and we will preview our next step of integrating into a Social Care case management system, such as Access Mosaic.

Access TEC is a sponsor of the Commission and Nerys Hebdon, Head of Customer Enablement will be presenting on the innovation stage at 13.15 on Day One showcasing real-life examples of how these technologies enable people to lead more independent lives and improve their outcomes. In addition, we will be sharing how benefits also accrue to families, care providers, commissioners and the wider health and social care ecosystem.

Quality, Safety, and Continuous Improvement: Developing Quality Frameworks

While advanced digital technologies, such as Artificial Intelligence (AI) and Machine Learning (ML), can transform care delivery there are naturally concerns. The need for Quality Frameworks and recognised standards has never been greater.

One of the key concerns revolves around the use of AI/ML tools and how they support decision making. As part of the UK National Data Strategy the Central Digital and Data Office (and the Responsible Technology Adoption Unit) created the Algorithmic Transparency Recording Standard. Its aim is to help public sector organisations provide clear information about algorithmic tools they use to support decisions. This means being transparent and providing information in a complete, open, understandable, easily accessible format.

Access TEC, in conjunction with partners London Borough of Sutton and Medequip Connect, is proud to be one of the first companies in the UK to publish against this standard. This is just one of the building blocks required to enable a transformed care and support delivery model.

In conclusion, we are not only excited about the outcomes from a transformed digital future but what we can already deliver today to support people live gloriously ordinary lives. We provide alarm only, preventative only or uniquely a combined service as well as out of home services along with our optional subscription service.

To find out more about how Access TEC can help to transform care and support, improve outcomes, increase efficiencies and enhance the adoption of a TEC first approach at scale, please visit us on Stand 50.