Whether it’s team mindset, embedding a culture of TEC or an organisation-wide transformation programme our team of learning and advisory consultants can help create a bespoke strategy and plan, either for TSA or you to implement.
Embed a digital culture in your organisation by training Digital Champions and Ambassadors to incorporate technology and digital into programmes and decisions from the outset and spread the message across the organisation.
Fast, targeted and relevant skills development for senior leaders can be a challenge. Depending on the need, work with an innovation or digital mentor who can guide you based on their experience.
Understanding the skills and knowledge of your workforce in relation to TEC can be a challenge, with adoption of solutions happening gradually over time. We can work with you to carry out a needs analysis and identify areas for development.
Understanding the perspectives of those you serve is best when it comes directly from those people. Service User led training is a mix of exploratory activity, question and answers and personal stories and examples to increase awareness of how to work better with customers and clients.
Innovative approach to skills development, leaders are paired with tech innovators or industry digital leads to share knowledge.
Are you looking for insight into your workforce trends or to gain insight from existing data? Our Learning Associates and Researchers can create clear, practical reports to support decision making.
Just had a very thought provoking (telecare training session 1 with TSA, I have no experience with TEC, I’m a plumbing based building surveyor for NEAP but I have a keen interest in visual impairments and dementia (I have designed the framework for adaptations within dementia friendly for local
“ It was great to have the opportunity to discuss the equipment, other things we should consider and the chance to ask questions…” “ Great training, loved the way that personal stories were used…” Sarah McCarry Support Planner, Community Led Support - Adult Social Care, Thurrock Council
The CarelineSoS staff were scheduled to have Call Handling training before the lockdown, and TSA offered the training remotely due to the unprecedented times we are all going through. TSA provided an excellent refresher course to our team over two days. The response quotes from the CarelineSOS team