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Developing your Workforce

 

The people we serve, the way we work and the world we live in are changing rapidly. Citizens have never been more digitally aware, more receptive to technology and there has never been a greater need to provide practical, life-enriching, and affordable care.

With new technology on the market all the time it can be difficult as an organisation to know if you’re making the right choices. How do you select and commission the right product? Are your staff using all the available options appropriately? Is there the culture, mindset, and skills across the workforce for technology enabled care to thrive and benefit your service users?

 

How we work with you

 

 

We work collaboratively to design flexible ways of learning that fit around the lives of your people. Whether it’s a one off virtual classroom, a series of bitesize sessions,
an off-site leadership programme or whole workforce digital transformation, we have the expertise to guide and support you.
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Case Study

Careline Support

Careline Support – part of Churchill Retirement Living’s Millstream Management Services business – provides monitoring services to 192 retirement developments and more than 6000 residents. The service was launched in September 2020 to bring Millstream’s call monitoring in-house and created a more personalised, responsive and efficient service with workforce training support from TSA Academy.

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Testimonials

The CarelineSoS staff were scheduled to have Call Handling training before the lockdown, and TSA offered the training remotely due to the unprecedented times we are all going through. TSA provided an excellent refresher course to our team over two days. The response quotes from the CarelineSOS team

Debbie Hill-David, Careline Services Manager

“ It was great to have the opportunity to discuss the equipment, other things we should consider and the chance to ask questions…” “ Great training, loved the way that personal stories were used…” Sarah McCarry Support Planner, Community Led Support - Adult Social Care, Thurrock Council

Sarah McCarry Support Planner, Community Led Support - Adult Social Care, Thurrock Council

Just had a very thought provoking (telecare training session 1 with TSA, I have no experience with TEC, I’m a plumbing based building surveyor for NEAP but I have a keen interest in visual impairments and dementia (I have designed the framework for adaptations within dementia friendly for local

Neil Brickles, building surveyor

Contact our team
01625 520 320

Discuss how our team can help you

© TEC Services Association C.I.C 2024
© TEC Services Association C.I.C 2024

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