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Haringey is a vibrant community of more than 250,000 residents, living across 19 wards in North London. The borough has extreme contrasts, with areas in the west among the most prosperous in the UK and others in the east among the most deprived.
The council’s vision is a Haringey where strong families, strong networks and strong communities nurture all residents to live well and achieve their potential. A central driver here is investment in preventative initiatives, something that led the council to transform their inhouse assistive technology service into a brand new digital care offer.
TEC Services Association was brought in to support this transformation.
Just had a very thought provoking (telecare training session 1 with TSA, I have no experience with TEC, I’m a plumbing based building surveyor for NEAP but I have a keen interest in visual impairments and dementia (I have designed the framework for adaptations within dementia friendly for local
“ It was great to have the opportunity to discuss the equipment, other things we should consider and the chance to ask questions…” “ Great training, loved the way that personal stories were used…” Sarah McCarry Support Planner, Community Led Support - Adult Social Care, Thurrock Council
The CarelineSoS staff were scheduled to have Call Handling training before the lockdown, and TSA offered the training remotely due to the unprecedented times we are all going through. TSA provided an excellent refresher course to our team over two days. The response quotes from the CarelineSOS team
